Frequently Asked Questions
- During which hours can I register for a campsite?
- At what time must I leave my pitch on the day of departure?
- How much is the deposit?
- Am I allowed to receive some visitors and what are the requirements?
- May I park my car outside the campsite?
- Are party-tents allowed?
- Is it possible to freeze my own cooling elements?
- How many electric appliances can I connect?
- On the field for the youth there are no pitches left with an electric hook-up. Can I plug in my extension cable to another hook-up?
- May I use a generator?
- May I use a barbecue?
- How can I take a shower?
- Do you allow dogs on the campsite?
- Can I recharge my cell phone or other power devices?
- Are safety boxes available?
- Until what time are the bars opened in Valkenburg?
- Is Maastricht in the neighbourhood of the campsite?
- Where can I rent a bike?
- Can you tell me something about the public transport in Valkenburg?
- How far is the swimming pool from the campsite?
During which hours can I register for a campsite?
You can check in from 1.00 p.m. During the peak season the reception desk is open until 7.00 p.m. If you arrive later than 7.00 p.m. you are required to inform the staff of our restaurant “De Zachte Gee” of your arrival.
At 10.30 p.m. the barrier will be closed. After that time, the campsite is closed for all motorized vehicles!
back to top
At what time must I leave my pitch on the day of departure?
On your day of departure you must leave your pitch before 11.00 a.m. However if possible, an ex-tension will be granted until 8.00 p.m. for a fee of € 5,-. Not possible in July and August.
Some exceptions:
Easter Monday and Pentecost Monday; checking out is extended until 5.00 p.m.
Sunday of the Amstel Gold Race; checking out is extended until 8.00 p.m.
Sunday from Ascension; checking out is extended until 5.00 p.m.
back to top
How much is the deposit?
During the peak season the deposit is € 20,- per pitch, in the other periods the deposit is € 10,- per pitch. For the youth the deposit is always € 20,- per person!
By paying the deposit you will receive an admission pass, which you will need to access to the campground between 10.30 p.m. and 7.00 a.m.
back to top
Am I allowed to receive some visitors and what are the requirements?
Visitors are allowed, but all visitors must notify their present at the campsite at the reception desk.
If your visitor stays overnight, he has to check-in and pay a deposit for his admission pass. Please consult our pricelist for the details.
Visitors for only a day, only pay a parking fee of € 5,- for a (potential) vehicle. He is allowed to stay until 10.00 pm.
back to top
May I park my car outside the campsite?
Outside the barrier we don’t have any parking places. So if you come by car, the most practical is to inform us that you have a car. You will receive a parking ticket for the whole period you’re staying. This is cheaper than parking your car somewhere else. In Valkenburg centre the parking rates are very high and the number of parking places is very small (only for licensees).
back to top
Are party-tents allowed?
Party-tents are allowed on certain pitches. Please, inform for the terms at the reception desk.
back to top
Is it possible to freeze my own cooling elements?
Your own cooling elements cannot be frozen. However, you can hire an element for € 0,50 per day. The deposit is € 1,- per element.
back to top
How many electric appliances can I connect?
The connections are 10 Ampère. You can connect any combination of sets with a maximum of 2200 Watt.
back to top
On the field for the youth there are no pitches left with an electric hook-up. Can I plug in my extension cable to another hook-up?
Absolutely not!
back to top
May I use a generator?
Never!
back to top
May I use a barbecue?
During the peak season use of a charcoal barbecue is not allowed! However, electric and gas barbecues, are allowed.
back to top
How can I take a shower?
The showers will be activated for 5 minute periods by tokens. You can buy these tokens at the reception-desk, in the store or in the restaurant (€ 0,70 per token).
Water for personal use is free.
back to top
Do you allow dogs on the campsite?
Dogs are only allowed during spring and autumn. Dogs are not allowed during July and August.
back to top
Can I recharge my cell phone or other power devices?
If you have your own adapter, you can charge it at the reception. This service costs € 2,- per unit.
back to top
Are safety boxes available?
Yes! Safety boxes can be rented at the reception desk for € 1,50 per day and a € 10,- deposit for the key.
These boxes are only accessible during opening hours.
back to top
Until what time are the bars opened in Valkenburg?
From Friday till Sunday, most of the bars etc. close at 3.00 a.m. During the week, from Monday till Thursday they close at 2.00 a.m.
back to top
Is Maastricht in the neighbourhood of the campsite?
Yes it is! The distance is only 12 km (8 miles). The city is very good accessible by bus or by train)
back to top
How far is the swimming pool from the campsite?
The swimming pool is in the direct area from the campsite, just at a 10 minute walking distance.
back to top
Where can I rent a bike?
You can rent a bike at the reception-desk from April until November.
Rent costs per day (9.00 a.m. - 18.00 p.m.):
Mountainbike: € 16,50
Hybrid bike: € 12,00
Scooter: € 35,00
(A valid passport or identity-card is required!)
back to top
Can you tell me something about the public transport in Valkenburg?
A walk from the campsite to the Valkenburg train station will take 20 minutes. Taking a taxi may be advisable. Four times an hour a train goes from Valkenburg to Maastricht and to Heerlen. The bus runs every hour to Maastricht (the nearest stop is only 300 meters from the campsite).
back to top
